Notification and Apology Regarding Voluntary Recall of Rael Feminine Gel Wash Cosmetic Product

Thank you for your continued patronage of our products.

We regret to inform you that some units of "Rael Feminine Gel Wash," a cosmetic product handled by fermata, were shipped without the manufacturer/distributor's name (fermata Inc.) on the statutory label. Therefore, we will be conducting a voluntary recall and exchange of these products. Please note that this recall is due to an oversight in the product labeling method, and there are no quality issues with the product itself. It is highly unlikely to cause any serious health problems through use, etc. Furthermore, there have been no reports of health issues caused by this product to date.

We apologize for the inconvenience, but if you have any of the voluntarily recalled products listed below, please contact fermata Customer Service (info@hellofermata.com / 050-6869-5161) for an exchange.

We sincerely apologize for any trouble this voluntary recall may cause. We are committed to preventing a recurrence and kindly ask for your understanding.

Affected Product Name

Rael Feminine Gel Wash (150ml)

Affected Lot Number

006AD

Shipped Quantity

20 units

Efficacy, Effect, or Use, etc.

Body cleansing

Shipping Period

October 11, 2021 to December 16, 2021

Manufacturer/Distributor Name, etc.

Article created on December 24, 2021