Privacy policy
Introduction
We recognize the importance of protecting personal information. We consider its appropriate use and protection a social responsibility and are committed to safeguarding it.
Definition of personal information
Personal information means information about a living individual that can identify a specific person.
Collection and use of personal information
We collect and use personal information for the following purposes:
- Contacting you, confirming information required for our business, and gathering feedback to improve our services
- Responding to inquiries
- Shipping products and handling returns or exchanges
- Providing information about our business or new products
- Gathering information to develop marketing or sales strategies
To the extent necessary to achieve these purposes, we may provide some personal information to our business partners or entrust them with its processing.
Management of personal information
To prevent leakage, loss, or damage, we appoint a person responsible for personal information protection and take appropriate safeguards. We also manage the information entrusted to us so that it remains accurate and up to date. We will continue to educate employees about protecting and appropriately handling personal information, maintain management systems, ensure that employees follow them, and regularly review and improve these practices.
We carefully select recipients and contractors and provide the supervision necessary to ensure that they take appropriate, reliable protective measures equivalent to ours.
Security
Communications between your browser and this website's server are encrypted using SSL, so the information you enter is transmitted securely.
Joint use of personal information
We may jointly use personal information to the extent necessary to achieve the stated purposes. If we revise these arrangements, we will publish the changes here in advance.
Scope of joint users
fermata Inc.
Purposes of use
- Contacting you, confirming information required for our business, and gathering feedback to improve services
- Responding to inquiries
- Shipping products and handling returns or exchanges
- Providing business or new product information
- Gathering information for marketing or sales strategies
Personal data used jointly
- Address
- Name
- Date of birth
- Telephone number and other contact details
- Transaction status
- Information about transaction-related needs
- Transaction history
Party responsible for managing jointly used personal data
fermata Inc.
Disclosure to third parties
Except for joint use or other justified grounds, such as a legal requirement, we do not disclose or provide personal information to a third party other than fermata Inc. without obtaining the individual's prior consent. When information is disclosed or provided with consent, we retain records of that consent and the disclosure or provision.
Requests concerning personal information
If you wish to review, correct, or delete personal information you have provided, we will verify your identity and respond as promptly as reasonably possible. Any costs incurred in this process are your responsibility.
Contact
fermata Inc.
3F, 7-2-8 Roppongi, Minato-ku, Tokyo, Japan
Email: info@hellofermata.com